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Customer Support

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Last Updated: November 25, 2021  
Author:  Trav Ski

If you have any questions about any product in our store or concerning your order please contact us by email at - 


If your support query concerns an order, please include your order number and the email address you used when you placed your order.

We will usually reply to your email within 24 hours but may take a little longer over the weekend or in busy periods.


  • DO NOT return any order to our fulfilment address until you have emailed us and had a response from our customer support.

  • All our customer support is accessed only through the email above

  • Almost all queries can be resolved by reading our:

  • FAQS - read them here

    Returns Policy - read that here

    • Before placing an order, check the size guide on the product page. These are accurate and can be relied on. Measure a garment you already own and compare the dimensions to the size guide. Read more on sizing in the FAQs here

    • Contact us by email and await our reply before you return any order

We will always try to resolve any query or issue you have with any order and are waiting to serve you.